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Delivery Information

 We understand that once our customer has purchased their gift they will want to receive it quickly.  We aim to dispatch orders as quickly as possible for you, this is usually by the next working day wherever possible, from receipt of your cleared payment.  We always try to hold stock of every item we advertise which enables us to handle your order efficiently, due to demand this may not be possible on occassion, and we will inform you by email of any delay to your order where this occurs.  If your order is delayed longer than 5 working days for any reason we will inform you by email as soon as possible.  Each order is handled in the order in which it is received.

For UK delivery address:   You can select standard delivery which is sent by First Class Royal Mail Recorded Delivery, please allow 2-3 working days for delivery from dispatch.    For urgent items you may select the Special Delivery option, these orders are sent by the Royal Mail Special Delivery Service or for large or heavy items we will arrange a Next Day Courier service, both will provide a guaranteed service arriving the next working day from dispatch of your order.  A signature will be required upon delivery at the address for all services.  If it is easier for you we can deliver to a work address, please enter the full name and address details in the Delivery Details section at the checkout.

For Europe and Worldwide delivery address:  You will be offered a standard delivery service for all orders to an overseas address, which is sent by Royal Mail Airsure, International Signed for Service or a Courier depending on the country of delivery and size of the item.  The expected delivery times will differ from country to country, eg. Western Europe Aim 2/3 working days, Eastern Europe Aim 3/4 working days and Rest of the world Aim 5 working days.  For any other information regarding International Services please do not hesitate to contact us with your request prior to your order.  For urgent delivery of your item we can arrange a courier delivery to most destinations which will be with you in 1/2 working days, please contact us by telephone or email for a quote before ordering. 

Each order and delivery charge is calculated automatically in the Basket View before you proceed to checkout. 

If you wish to discuss any alternative delivery arrangements, or require any other information about delivery and dispatch please do not hesitate to contact us by telephone on 02476 412736 or 07922 093149 and we will do our best to help you.

Our current special offer  - FREE DELIVERY on all orders of Gift Baskets to any address within the UK will be sent via Royal Mail 1st Class Recorded Delivery.  If you require an urgent delivery for your Gift Basket please select Special Delivery, your order will be sent via a Royal Mail Special Delivery service for you, but there will be a charge for this service in line with our usual charges.  This will be calculated for you to see before you proceed to the checkout.  All gift baskets ordered for any overseas address wil be calculated in line with our usual delivery charges.

There will be a standard delivery charge of £4.95 for all orders placed via the mail order form.

 

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